This client is a multi-national networking solutions company with over 30,000 employees globally that operates in over 100 countries. After acquiring several businesses within a short period, Milestone’s client faced the challenge of managing constant movement in its work environment. Merging with other organizations introduced new internal changes and struggles for the client, from migrating data securely to optimizing space utilization. Also, the client needed to evaluate its IT infrastructure and consolidate equipment that was redundant or outdated.

Milestone Approach

As the client recognized its ongoing growth needs, it partnered with Milestone’s team to build new environments with strong and scalable foundations. Milestone provided support and expertise for the client’s implementation projects and designed an ongoing service solution to support its shifting environment. Additionally, by offering a managed services model for a project-based service like data center implementation, Milestone provided the client with a turnkey solution for ongoing support and enabled the client to leverage resources on-demand by providing burst technical support for multiple types of service requirements.

Results

Milestone’s client now has a reliable system for accommodating its continually changing environment. The client’s data center and desktop moves benefit from more efficient processes defined in clearly-defined workflows established by Milestone experts. This has resulted in a streamlined, turnkey approach for handling implementation projects on demand. By following a proven methodology for executing ongoing implementations, the client has confidence in introducing changes to its internal environment and peace of mind about its data security.

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A large networking hardware and software company wanted to move its engineering labs from on premises facility in Silicon Valley to a collocated data center in Washington state. The scope of the equipment to be moved included 25,000 servers and 3,000 cabinets.

Milestone Approach

Milestone designed a 12-phase project that would take 14 months. Milestone provided a turnkey solution that included project managers, logistics, engineering, and technician support.

Results

Milestone successfully planned and executed the 12 phases of the project in close collaboration with client stakeholders.  We are able to minimize downtime and meet client expectations with positive CSAT.

By the Numbers

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This client is an American multinational technology conglomerate that researches, develops and commercializes IT hardware and software. Looking to reduce their real estate footprint at their California headquarters by six buildings and eight data centers, the company wanted to move the people and data centers into existing buildings at their California headquarters campus.

Milestone Approach

Milestone provided project management to relocate, shuffle and decommission office space and data centers to the tune of 3,000 workstations and 800 racks.

Results

The skilled Milestone team consisting of four project managers and 65 technicians completed the project in three months and on budget.

By the Numbers

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