Fremont, CA – January 9, 2024: Milestone Technologies, a Silicon Valley based global IT services and digital solutions firm, announced today the acquisition of Suyati Technologies Pvt. Ltd., an IT company providing tech services and solutions in Microsoft and Cloud Technologies, Salesforce Platform, Advanced Analytics, headquartered in Kochi, India. The acquisition expands Milestone’s global footprint and bolsters their Applications and Digital Engineering Services portfolio.

Suyati brings nearly 15 years of experience in crafting and executing impactful digital strategies and solutions to position their clients ahead of the competition, leveraging advanced analytics and their rich expertise in CMS, CRM, e-commerce and marketing automation.

“I am delighted to welcome the Suyati team, their valued customers, and partners to Milestone Technologies. We are excited about the enhanced capabilities and expertise Suyati adds to the Milestone services portfolio, empowering our teams to collaborate to drive transformative and substantial value for clients,” said Sameer Kishore, Milestone’s CEO. “Suyati and Milestone share a deep commitment to fostering a positive employee experience and delivering exceptional value to clients.”

“The Suyati journey has been guided by a belief in innovation and in our people,” said Mukund Krishna, Founder and Chairman of Suyati, “and we are pleased to be joining the Milestone team to forge a path together toward a brighter future for our employees and our clients.”  Krishna continued, “Considering Milestone’s extensive service portfolio and global reach, we are well-positioned to broaden our services and support our clients with their global IT needs.”

“We are excited to be joining forces with Milestone and I am looking forward to working with our new colleagues to continue delivering transformative solutions to our clients,” said Raj Srinivasan, CEO of Suyati.   “Becoming a part of the global milestone community will provide our employees with new opportunities for growth and development, where their success and well-being will continue to be supported throughout their career journey.”

About Milestone Technologies

Milestone Technologies is a global IT Services and Digital Solutions company based in Silicon Valley and has been providing innovative IT and Digital solutions since 1997, helping hundreds of leading corporations deliver technology around the globe. The company employs 3,000+ industry professionals, serves over 200 clients, and operates in 35 different countries. Milestone is majority owned by The Halifax Group, a middle market private equity firm that partners with founders and management to invest in market-leading companies. For more information, please visit www.milestone.tech and follow Milestone Technologies on LinkedIn.

About Suyati Technologies

Suyati Technologies partners with clients to strategize and implement impactful digital initiatives to position their clients ahead of the competition. They are digital-first and focus on delivering great customer experiences to accelerate exponential growth. With Suyati’s rich expertise in CMS, CRM, e-commerce and Marketing Automation, they help companies across the globe leverage their best on web and cloud through Suyati’s platform integration, data analytics and customer engagement services. For more information, please visit https://suyati.com/.

Contacts :

Milestone Technologies, Inc.
Andreana Amaton, Chief of Staff
aamaton@milestone.tech

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The Milestone team is gearing up for the ServiceNow Knowledge conference.  We’re excited to once again sponsor the conference. For over a decade, we have worked closely with ServiceNow and are proud to be designated a ServiceNow Elite Partner. As an IT Service Management consulting organization, our vision is to enable our clients to harness the power of their ServiceNow investment. We support clients across the platform including ITSM, ITOM, CSM, SecOps, GRC, and more.

ServiceNow Knowledge is a premier event that brings together thousands of ServiceNow experts to become more skilled at delivering ServiceNow solutions, gain industry knowledge and share best practices. 20,000 attendees are expected to take part in the more than 280 educational and technical breakout sessions at this year’s event. You can check out and build your full agenda here.

 We are looking forward to an amazing week of meeting with clients and connecting with new organizations. We’ll have many of our ServiceNow experts at the event. Stop by our booth at the Expo Now on the Knowledge Show Floor to connect with our team. Be sure to enter our raffles for the chance to win awesome technology and electronics swag.

See you there!

Knowledge 2022 recap: How to Improve User Experience and Increase Collaboration

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Remote interviews may have become necessary during the COVID-19 pandemic, but now that the genie is out of the bottle, employers and job seekers are embracing the benefits of doing interviews over video chat.

For job seekers, the convenience of a remote interview is a trap. You may be able to take an interview in the comfort of your own home, but the way you present yourself still matters. Therefore, you should still take a deliberate and professional approach to have any chance of a remote interview. What are the best wWays to ace a remote interview?

Check the Overall Look

Many of us get anxious about appearing on camera, especially in front of strangers. However, you’re not expected to have a movie star presence when interviewing remotely. Your appearance and your background need to be unobtrusive.

Start by making sure your camera and microphone are working correctly. Then, take steps to prevent any audio or visual distractions. If construction or some other loud activity is being performed outside your home and noise is unavoidable, adjust your settings and explain your situation upfront.

Next, make sure you have a clear background. While a natural background implies trustworthiness and transparency, a virtual background shouldn’t disqualify you from getting the position.

Finally, make sure you have a good internet connection that will be maintained in the middle of your interview.

If you need a professional-looking setup, consider visiting a friend’s house or renting a meeting room through a coworking space.

Maintain Professionalism During the Interview

It’s crucial to come across as professional and organized during the interview. Start by being on time. Having a few notes going into the discussion for reference is OK, but you should avoid scripting answers.

Focus on answering questions directly using concise language. Refrain from belaboring a point or going off on unnecessary tangents. If you do, you not only risk saying something foolish, but you could also come across as someone who contributes to endless virtual meetings with their constant chatter. If brevity doesn’t come to you naturally, consider practicing it during your practice interview sessions.

Convey Your Unique Value

Every candidate is unique, but not everyone can convey their unique value to a potential employer. If you have in-demand skills or experience, convey that as best you can over the remote connection. Be prepared to send any links, articles, projects, and other materials that help convey your value over Microsoft Teams or Zoom during the interview.

Also, feel free to share a few personal details. Even if you are interviewing for a fully remote position, you still must work with people over email, text message, and video chat. If they can get to know you personally, it’ll make you a more compelling candidate.

Considering your next career move? Join Milestone!

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Aside from helping your business attain its objectives, setting goals with your staff members can increase worker engagement by ensuring that every team member understands their role in the big picture. When you set goals correctly, it saves resources and time while boosting efficiency.

Therefore, it’s critical to set aside time to think about essential goals for your company, your team, and your employees that can be achieved in the year ahead. Your goal-setting process should be thorough and easy to understand. It would help if you had around five critical goals for the year.

Below is a short list of suggestions on the best way to develop your list of goals.

Start from the Bottom

Instead of taking a top-down approach to setting goals for your team, it’s better to use a bottom-up approach.

With your company’s mission and goals in mind, ask your employees about goals they want to achieve as a team. Start this conversation by looking back at the year that was and identifying any goals that were not completed but could be in the new year. Also, discuss which performance metrics were being met and which were not. Be sure to ask your team about potential blind spots or obstacles management has overlooked.

Set S.M.A.R.T Goals

One popular goal-setting strategy is called SMART – which involves setting Specific, Measurable, Attainable, Relevant, and Time-related goals.

Specific goals are much easier to attain than vague, poorly defined goals. Measurable goals can be broken down into milestones, which can be used to track progress. Attainable goals are goals that are a good use of time and resources. Relevant goals are meaningful to both the company and your team members. Time-related goals have a deadline, which acts as motivation.

Make Plans

Once you have identified your goals, you must figure out how to achieve them. Since your goals will be “measurable,” you should build your plans around the specific milestones and how to track progress toward those milestones. Your plans should also include ways to ensure employees have all the tools they need to succeed.

Consider Support Methods and Rewards

Once you have set goals for your team, you shouldn’t just wash your hands of the entire thing and walk away. You need to provide whatever support you can to your team to help them achieve the goals you set together. It’s also important to consider how to reward your team for achieving both goals and small milestones.

Considering your next career move? Join Milestone!

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[Fremont, California, December 18^th, 2023] —Milestone Technologies, an IT services and digital solutions industry leader, announced today the unveiling of its new logo and brand identity. This significant transformation is a testament to Milestone’s journey from a recognized services partner to a trailblazing innovator in the technology services sector, underscoring a deep-rooted commitment to exceptional client service and technological advancement.

“At Milestone, we are driven by a vision to redefine the boundaries of what’s possible and a goal to consistently exceed client expectations,” said Sameer Kishore, CEO of Milestone Technologies. “Our new brand is a bold step forward, reflecting our agility and progressive approach to service delivery. This rebranding is more than a visual makeover; it’s a strategic move towards amplifying our impact in the IT services arena, reinforcing our commitment to our people-first culture, to delivering exceptional, technology-driven solutions to our clients. Our rebranding reflects our commitment to an inclusive and diverse company culture, harnessing the power of our global workforce to drive innovation and excellence.”

Since its inception in 1997, Milestone has consistently disrupted the IT industry, revolutionizing technology deployment and support on a global scale. This brand relaunch celebrates Milestone’s dynamic history and reaffirms its dedication to empowering clients with innovative and cutting-edge solutions that shape the future of business and technology.

About Milestone Technologies

Milestone Technologies is a global IT Services and Digital Solutions company based in Silicon Valley. Since 1997, it has been providing innovative IT and Digital solutions, helping hundreds of leading corporations deliver technology around the globe. The company employs over 3,000 industry professionals, serves more than 200 clients, and operates in 35 different countries. Milestone is majority-owned by The Halifax Group, a middle-market private equity firm that partners with founders and management to invest in market-leading companies. For more information, visit Milestone Technologies and follow us on LinkedIn.

About The Halifax Group

Founded in 1999, The Halifax Group is a private equity firm that partners with managers and entrepreneurs to recapitalize and invest in high-performing management teams in market-leading companies. Halifax specializes in equity recapitalizations, corporate carve-outs, and management buyouts and invests across a variety of industries. The firm is headquartered in Washington, D.C. For more information, visit The Halifax Group.

For More Information Contact:

Andreana Amaton
Email: aamaton@milestonetech.com
Phone: 510-468-1542

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Keeping a few simple things in mind can go a long way to making your interview much more manageable.

Listen more than you talk

From the beginning, your interviewer supplies you with information directly or subtly. If you pick up on it, you take advantage of a big opportunity. Excellent communication skills include paying attention and letting others understand what they say. Please pay attention to the style and pace with which your interviewer speaks and try to match them.

Also, telling the interviewer more than she must know might be a big mistake. If you have not prepared sufficiently, you may go off on ill-advised tangents when responding to interview questions, risking talking yourself right out of the job. In addition to making sure you speak only a little, prepare for the interview by researching the job qualifications and the company website and social media profiles.

Connect with your interviewer

After introductions, try to find common ground with your interviewer(s) to help kick off your conversation on a positive.

A degree hanging on the office wall, an award on a bookshelf, or a T-shirt from a community event are all great icebreakers you could use to connect to the person across the table from you. If you are still looking for something conversation-worthy, ask if they are from the area. The answer can spark some chit-chat and lead to a more personal connection.

Be organized

Everything required to make the best initial impression should be perfectly organized and readily reachable. You should be capable of quickly taking out your resume, references, a pen, and paper. The less you must dig through your things, the better.

Dress professionally and confidently

Unless you are applying for a blue-collar manual labor job, it’s a good idea to show up to any job interview in a clean and pressed suit. This gives the impression you are professional, detail-oriented, and organized.

You should also wear clothes that make you feel confident. If you don’t have a suit that makes you feel self-assured, it might be time to get one.

Put away your electronic device

You might think there’s no harm in pulling out your phone or tablet while you wait in the reception area; however, tapping away on a device makes you look distant and distracted. Instead, put the device away, be in the moment, and pay attention to your surroundings.

Be proactive in your interactions

Being a guest, you should defer to others in your introductions and actions. However, asserting yourself and projecting confidence makes a better impression.

Considering your next career move? Join Milestone!

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High-quality applicants are drawn to businesses and jobs for different reasons than lower-quality applicants.

To draw in high-quality applicants, employers must know what appeals to them. When hiring managers understand the differentiators for top talent, they are better positioned to use a targeted approach to hire them.

Importantly, employers should know what distinguishes high-quality applicants from lower-quality applicants in an interview and listen for candidate responses that indicate quality.

Consider the following differentiators for high-quality candidates, according to research from Gallup.

Top Status

Most people are interested in companies with top status in their industry. However, high-quality applicants are more likely to have done their due diligence, knowing which companies are leading in their industries and why. These applicants are more likely to follow “best workplace” lists.

Seek out applicants who are discerning in applying to jobs and employers. Company leaders should not only strive to make their organization a great place to work, but they should also promote their positive culture as much as possible.

Cultural and Values Fit

High-quality job applicants tend to be drawn to businesses with the same values and priorities. According to Gallup, top applicants want to work for companies that suit who they are that can offer them opportunities to apply their passion and abilities.

In comparison, lower-quality applicants are more prone to seek businesses that meet their immediate needs, like a certain level of compensation, demands of the job, or personal needs. Low-quality applicants also are more prone to accept a position out of an immediate need, which means they are more likely to switch jobs when their needs change.

Seek out applicants who say the open position or company aligns with who they are personally and professionally.

A Career Challenge

High-quality applicants are interested in jobs that offer challenges and opportunities to do meaningful work, while lower-quality applicants have a tendency to concentrate on factors like money or autonomy. Poor-fit applicants try to find a place where they can go on autopilot, one without challenges and growth opportunities. They are also less able to discuss what they like best about their chosen profession.

Seek applicants who readily talk about enjoying their work and overcoming challenges.

Growth Opportunities

Unlike lower-quality applicants, high-quality applicants are more prone to seek jobs offering chances to learn and develop, particularly at companies with strong employee development initiatives.

In comparison, lower-quality applicants are likelier to seek jobs based on comfortability, income, autonomy, a flexible schedule, or a convenient location.

Give particular attention to applicants who can talk about a dream job that offers a chance to get better at their job through development and growth possibilities.

Considering your next career move? Join Milestone!

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One inappropriate word from a lousy reference can rapidly topple you off an employer’s list of applicants. On the other hand, a strong recommendation can persuade a company you have the abilities and experience to succeed in the job. Because you can only partially control what your references will say, they carry real weight with hiring managers.

However, you do control who you select as a reference. Below are a few tips on how to make the right decision.

Pick someone you’ve worked with.

While you might know one or two people who can impress a hiring manager, you shouldn’t ask them to be your professional reference if they can’t claim to have ever worked with you.

Ideally, asking a former supervisor to be your reference would be best. This person should be able to review specific examples of what you achieved in your past job and how you added value to the team or business. If you can’t include at least one supervisor as a professional reference, a hiring manager will be suspicious about your relationships with past bosses or your ability to do well in the open position.

Past coworkers are also good professional references, especially if you worked closely alongside them or regularly collaborated with them.

Collaborate with your references.

Collaborating with your references over what they might say if a hiring manager comes calling is perfectly acceptable. Your reference should give specific examples of your work that show off technical aptitude or valuable soft skills.

The best way to approach a reference is to ask if they would be comfortable recommending your abilities positively. If they are willing to do so, you can then get into the specifics of what skills you’re looking to showcase.

Pick references based on the open position.

Ideally, it would help if you had a big enough pool of references to pick out three individuals based on the job you seek. For instance, if the job posting emphasizes the importance of meeting strict deadlines, try to supply at least one reference who can give examples of your deadline-meeting ability.

Regularly update your reference roster.

The longer it has been since you worked with a particular reference, the less weight their recommendation will carry. Therefore, it is crucial to regularly infuse new blood into your list of contacts and eliminate some of the folks who have been on your list for a while.

Considering your next career move? Join Milestone!

The post Who, in your Network, Should You Use as A Reference? appeared first on Milestone Technologies - IT Services and Digital Solutions.

When you’re focusing on doing a good job, it’s easy to get lost in projects and daily responsibilities.

To succeed in your career, you should prioritize having a strong relationship with your boss and other company leaders. Make sure to distinguish alignment from leadership and schmoozing. People who “manage up” are focused on working hard to earn trust. They are gaining new skills and volunteering for projects where they can make an impact. This puts them in a position to earn incentives and advancement opportunities.

Below are a few tips on doing a great job while helping your company’s leadership meet larger objectives.

Consider Culture and Style

To align with your leaders, you must determine what specific results matter to them. Start by paying attention to what your boss cares about daily. Consider their management style and the best ways of approaching them. Some bosses like to hear ideas on improving efficiency, while others want results. Some bosses are passionate about getting the small details correct. Others are more concerned about the big picture.

Once you’ve figured out what matters to your boss and other leaders, incorporate that into your work habits and interactions.

Regularly Meet with Your Boss

Good communication is vital to aligning with leadership, and occasional brief meetings with your supervisor can keep you and your boss on the same page.

Get the most from these meetings by coming with a relaxed agenda. Review your recently finished projects or tasks. Discuss assignments and objectives for the near future. Ask if any adjustments need to be made to ongoing tasks.

Try to keep focused on the work during these meetings. Do not let these interactions be all about you or your boss. Use these meetings to learn about the challenges the company is facing and the projects that are important to leadership. These conversations are also an excellent way to discover additional contributing ways.

Speak to What Leadership Wants to Achieve

Good leaders are always open to new ideas, and they’re more prone to consider a suggestion they if know the potential positive impacts on their priorities.

When looking to present suggestions or ideas, come to the conversation with specific facts and numbers that show how your idea can positively impact productivity or revenue. If you need to determine the impact, search for academic studies on the idea’s success or ones like it.

Become a Subject Expert

You can make yourself indispensable to leadership by becoming an expert in one specific area of your job. Try to become a go-to source for using a particular tool or software program. Once you’ve got one specialty, don’t stop there. Increase your value by adding and using more unique skills in various projects. Showing your unique value will make you a critical team member vital to organizational success.

Considering your next career move? Join Milestone!

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